Refund and Returns Policy

1. Return Eligibility

Products can only be returned if they are defective, damaged upon delivery, or if the
wrong item has been delivered.
Items must be returned in unused condition, with original packaging and tags intact.

2. Return Process

Contact our customer service within 48 hours of delivery to request a return.
Provide proof of purchase and photographic evidence of the issue.

3. Refunds

If approved, refunds will be processed within 7–14 business days.
Refunds will be made via the original payment method.
The initial 50% advance payment is non-refundable if the customer cancels the
order after it has been shipped.

4. Exclusions

Returns will not be accepted for:

Change of mind or personal preference.
Products damaged due to mishandling or improper use after delivery